Policies
Payment Options
We accept Visa, MasterCard, Discover and American Express. If you prefer to purchase offline using a credit card, we will process your order by phone. Should you elect to send a money order, we will ship after payment has been processed. Please call 423-464-5826 or mail your order with your payment to:
Mailing address:
Old South Fabrics
389 Willow Creek Cove NE
Cleveland, TN. 37323
Shipping & Handling Policy
Order Amount Shipping & Handling
$0 - $12.50 $3.99
$12.51 - $23.00 $6.99
$23.01 - $50.00 $8.50
$50.01 - $85.00 $9.50
over $85.00 Free Shipping
We no longer take International Orders.
Return Policy
Old South Fabrics is committed to 100% satisfaction. All orders are inspected before shipping. In the case of damaged goods or packing error, please contact Old South Fabrics at 423-464-5826 or email wanda@oldsouthfabrics.com. We do not take returns on correctly filled orders.
Sales Tax
Orders placed from within the state of Tennessee will have 9.75% sales tax added. All orders from outside the state of Tennessee will not have any sales tax added.
Privacy Policy
Old South Fabrics respects your privacy. We will never use any of your personal information for any other reason but to process your orders and to communicate to you by email on specials or our newsletters. We will never share or sell your email or contact information list to anyone else.
1. Can I call in my order? Yes. Please leave message if we are not available. We will contact you asap.
2. Can I pick up my order? Yes, by appointment.
3. Do you have a brick and mortar store? We do. Due to current situation in our country, we are not currently open to the public. However, you may pick up your order at our workplace located on 2244 Spring Place Road, Cleveland, TN.
We are in the Spring Place Village shopping area. We hope to reopen our shopping hours in the near future.
You may call for a private appointment time.
4. Do you have a newsletter? Yes, please sign up to receive it.
5. Is Old South Fabrics on Facebook? Yes
6. Do you participate in quilt shows? Yes
7. Do you teach any classes? Not at this time.
8. Do you sell any quilts? Yes